Refunds Policy

If for any reason your products are damaged/defected upon receiving them, or if they are not the correct products you ordered, we will either exchange it with a replacement product of the same value or refund the amount to your account via reward points. We do not offer cash refunds due to banking complications. 

Unless your product arrives damaged, we are unable to offer refunds or exchange of products due to the nature of our products being foods.


Please take a photo of the product and email us at:

within 7 days of receiving the products. 

Please include:

Your name

Order number  

Details of issue with the product 

We will get in touch with you within 2 business days. 

Please note that products must be returned unused and in it's original packaging to be eligible for a refund or exchange. We reserve the right to ask you to send us back the products, whether it is damaged or not. 

To return your product, please post your product to:

Nudie Superfoods

Lot 9, 2nd Floor, Block C, Lintas Square


Kota Kinabalu

Sabah, Malaysia